Frequently Asked Questions

Q: Is there a minimum number or balance of accounts for placement?
A: No, we will accept all your accounts. As always, we will advise you on the best course of action regarding your accounts. This is one of the unique aspects of our collection agency.

Q: How much does the service cost?
A: Call us toll free at 866-439-3466 for a free, no obligation quote. We have many rate plans available for you to choose, or we will create a plan to fit your business. There is never an upfront cost to use our services.

Q: When is the best time to place my accounts with Sentry Risk?
A: The earlier they are placed with Sentry Risk, the higher the rate of collections. Some businesses wait too long to place accounts. However, if you don’t want to wait, we have low rates for early stage accounts, or "one rate" plans which cover all stages of delinquency.

Q: How do I place accounts with Sentry Risk?
A: Accounts may be placed via the online placement form, fax, email or mail.

Q:What are the costs to place accounts with Sentry Risk collections?
A: There is no cost for placing an account. You can choose from a flat fee or a contingency rate. The rates vary on age, balance, product and account specification. We will always recommend the least costly option for you. We are flexible and will negotiate a rate to fit your needs.

Q: How do I get started?
A: It’s easy! Print the client agreement from the “client services” section. Read, sign, then fax or mail it to us. We will call, email, or fax you your account number. We will create a rate plan for your business. Then start placing your accounts via online form, fax, email, or mail. You may also call us toll free at 866-439-3466 to get started.

If you have any other questions, please contact us online at
clientservices@sentryrisk.com

or

Call us at 866-439-3466